Servme, the leading reservation and guest CRM platform for restaurants and hospitality operators, announces a partnership with MyFatoorah, a leading payments platform, to enhance payment adoption for restaurants across the Middle East.

Through this partnership, F&B operators across the GCC can collect direct deposits and secure online advance payments with ease, significantly reducing no-shows and last-minute cancellations.

With MyFatoorah integration, Servme offers a seamless online payment experience, helping restaurants manage and review transaction details efficiently through Servme’s CRM and reservation system. 

This collaboration ensures restaurants can secure a portion of their revenues in advance, providing financial stability, and improving operational efficiency. 

The integration process is designed to be swift, allowing restaurants to collect booking fees through their reservation widget promptly.

This partnership reinforces MyFatoorah's and Servme’s commitment to supporting the F&B and hospitality sectors in the GCC. Together, they aim to drive the adoption of digital payments, enhancing the overall guest experience and operational efficiency for hospitality operators.

“In today’s competitive hospitality landscape, the seamless integration of table management systems with payments is crucial for providing guaranteed bookings to operators and streamlining the booking process," says Sarah Hawilo, CEO of Servme. 

She adds: "By combining these powerful tools, we are not only enhancing the efficiency and reliability of reservations, but also enriching the guest experience. Our partnership with MyFatoorah ensures operators can manage bookings with confidence, reducing the risk of overbooking and optimizing table turnover. Moreover, with MyFatoorah, we unlock new key markets for our clients in the Middle East region servicing Saudi Arabia, Qatar, Kuwait, UAE, Bahrain, Jordan, and Egypt. Our commitment to innovation and excellence in service is reflected in this strategic collaboration, setting a new standard in the hospitality industry.”

"We are excited to partner with Servme," said Mohammed Al Rabiah, General Manager of MyFatoorah. "Advancing digital payments and operational efficiencies in the GCC’s F&B and hospitality sectors, this partnership leverages MyFatoorah’s robust payment solutions with Servme’s sophisticated CRM and reservation systems, setting a new industry standard. Together, we aim to improve service quality and drive technological adoption in the region, fostering significant advancements in the hospitality industry’s growth. We look forward to a successful collaboration that promises to transform our clients’ businesses with innovative, effective solutions."

About MyFatoorah:

Established in 2016 in Kuwait, MyFatoorah is a pioneering fintech company committed to delivering cutting-edge payment solutions with unwavering emphasis on security and customer satisfaction. Positioned as a leader in simplifying digital payments for businesses and individuals alike, MyFatoorah merges advanced technology with a user-centric approach, reshaping the landscape of financial transactions. With three consecutive years of recognition as one of Forbes' top 30 Fintech companies in the GCC and maintaining a local presence through dedicated teams across every GCC country and Egypt, MyFatoorah's combination of local insights and global expertise continues to define innovative payment solutions in the MENA region.

To learn more visit www.myfatoorah.com  

About Servme:

Servme is a complete guest experience platform that combines reservations, seat management, powerful marketing CRM, re-engagement and guest surveys, with robust analytics. A purpose-built hospitality tool, Servme streamlines operations from the front of the house to the back of the house with the help of powerful integrations with your existing hospitality stack such as Telephones, POS, PMS, payments and CRM. Our mission is to make it incredibly easy for restaurant operators to streamline their operations and make better-informed decisions to boost revenue (acquisition) and foster lasting connections with your customers (engagement and retention). Servme powers restaurants, hotels that operate restaurants, enterprise F&B groups, and nightlife. To learn more visit www.servmeco.com