Get Served, the way you love it!

Get Served, the way you love it!

Guest CRM

Guest CRM

February 4, 2020

February 4, 2020

With a digital savvy population on the rise, it is increasingly becoming crucial for hospitality operators to adopt technology to stay ahead of servicing their guest’s wants and needs. Matter of a fact, it is indispensable for growth – let alone survival – that restaurants adopt tools that interact with guests in an effective manner.serVme rides the same digital wave and helps restaurant managers and owners in running their establishments faster and better, by integrating their systems into a centralized platform and fully focused on the three key areas that every restauranteur is struggling to perfect – Operational efficiency, guest personalization and marketing & social engagement. All which touch on increasing revenues, guest visits, and overall spending.In today’s restaurants, staff members interact with many systems – point of sale system, telephone, WIFI solution, printer, email platforms, feedback system, and many others. All of which unfortunately do not speak to one another, creating a high level of inefficiency. With serVme’s reservation and table management suite, you can now operate a dynamic seating platform that automatically speaks with all your systems to ensure your staff is running on optimal speed while focusing on your guests. With state-of-the-art integrations, serVme has earned an exclusive partner status with Avaya, Cisco, Oracle, Revel, Maitre’d, ICG and many more!How delighted are your guests when they call and you immediately recognize their profile, preferences, and habits, via link with telephone? How about when the waiter knows the previously ordered favorite drink item, and can immediately ring that up upon the guest arrival? Powerful integration such as these capture guest specific transactional invoices that empower the operations team to upsell and recommend menu items thereby increasing average cover and ensuring quick table turnover.

What about integrating your social presence and marketing? Restaurants spend big bucks only to be charged for their reservation channels! How about directing your traffic into serVme’s table management system (updated real time with table capacity & availability) allowing you to track campaigns and see the increase of guest returns? And for free! You heard it right. With serVme’s key and powerful integrations with online reservation channels including TripAdvisor, businesses capture more revenue stream online without additional costs!The core service offerings of restaurants are enhancing rapidly and digitizing the overall guest experience. We’re set out to fight tooth and nail to solve a myriad of challenges that the F&B operators face and has emerged victorious in doing so with many happy and successful hotels and restaurant clients across the Middle East and Europe. With technology being their core competency, say hello to your new hospitality- tech hero, serVme!

Posted by :

Mohammed Rafy

Guest CRM