Privacy Policy of serVme


This Application's privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable information' (hereafter referred as 'Personal Data') is being used online. Personal Data, as used in US and local privacy laws and information security, is information that can be used on its own or with other data to identify, contact, or locate a single person, or to recognize an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, and handle your Personal Data.


Data Controller and Owner


Serve Me S.A.L. (hereafter referred as 'Data Controller')


Types of Data collected


We collect information from the User upon registration to and when data is entered on the Application. Among the types of Personal Data that this Application collects, by itself or through third parties, there are: usage data, email, first and last name.


Other Personal Data collected may be described in other sections of this privacy policy. The Personal Data may be freely provided by the User, or collected automatically when using this Application.

Any use of Cookies (or of other tracking tools) by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.


Failure to provide certain Personal Data may make it impossible for this Application to provide its services.


The User assumes responsibility for the Personal Data of third parties published or shared through this Application and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.


Mode and place of processing the Data


Methods of processing


The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.




The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located.


Retention time


The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.


The use of the collected Data


The Data concerning the User is collected to allow the Application to provide its services, as well as for the following purposes: analytics, contacting the User, infrastructure monitoring, interaction with external social networks and platforms, registration and authentication, social features, and content commenting. The Personal Data used for each purpose is outlined in the specific sections of this document.


Protect of Personal Data


The Application and its support infrastructure is scanned on a regular basis for security holes and known vulnerabilities so as to ensure safety, as much as possible, of Personal Data.


Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all Personal Data supplied is encrypted via Secure Socket Layer (SSL) technology.


A variety of security measures are implemented when Users enters, submits, or accesses their information to maintain the safety of Personal Data.


Third Party Disclosure


Personal Data will not be sold, traded, or otherwise transferred to outside parties unless advance notice is provided. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Personal Data may also be released when appropriate to comply with the law.


Facebook permissions asked by this Application


This application may ask some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. For more information about the following permissions, refer to Facebook's privacy policy.


The Data asked for are the following:


         Basic information


By default, this includes certain User's data such as name and gender.




Provides access to the birthday


         Current City


Provides access to the user's current location




Provides access to the user's primary email address


Detailed information on the processing of Personal Data


Personal Data is collected for the following purposes and using the following services:


Access to third party services' accounts


These services allow this Application to access data from your account on a third party service (including Facebook) and perform actions with it including posts and shares. These services are not activated automatically, but require explicit authorization by the User. Absolutely no personal information will be shared or posted.




The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.


         Google Analytics (Google)


Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.


Contacting the User


         Mailing List or Newsletter (This Application)


By registering to the mailing list or to the newsletter, the User's email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application.


Content commenting


Content commenting services allow Users to make and publish their comments on the contents of this Application. Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.


If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when users do not use the content commenting service.


         Comment system managed directly (This Application)


This Application has its own internal content comment system.


Displaying content from external platforms


These services allow you to view content hosted on external platforms directly from the pages of this Application and interact with them. If a service of this kind is installed, it may still collect web traffic data for the pages where the service is installed, even when users do not use it.


         Google Maps widget (Google)


Google Maps is a maps visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.


Infrastructure monitoring


These services allow this Application to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved. Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to monitor the performance of this Application.


         New Relic


New Relic Inc. is a software analytics provider. The way New Relic is integrated means that it monitors all traffic of this Application, i.e. communication between the Application and the Data Controller's central servers, allowing anonymous analytical data on this Application to be collected. Personal Data will not be collected or shared.


Interaction with external social networks and platforms


These services allow interaction with social networks or other external platforms directly from the pages of this Application. The interaction and information obtained by this Application are always subject to the User's privacy settings for each social network.


If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when Users do not use it.


Registration and authentication


By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services. Depending on what is described below, third parties may provide registration and authentication services.


In this case, this Application will be able to access some Data, stored by these third party services, for registration or identification purposes.


         Facebook Authentication


Facebook Authentication is a registration and authentication service provided by Facebook Inc. and is connected to the Facebook social network. Personal Data collected through Facebook for this Application includes first and last name, current city, gender, email, and date of birth.


Social features


         Inviting and suggesting friends (on this Application)


This Application may use the Personal Data provided to allow Users to invite their friends (for example through the Facebook and WhatsApp, if access has been provided) and to suggest friends or connections inside it.


Further information about Personal Data


SMS verification


A third party SMS API will be used solely to verify the User's mobile number upon registration only.


Other content from external sources


Occasional we will publish content from external sites (mainly blog posts) and will provide users with the link to author's original post. While accessing the information through the Application no Personal Data will be exchanged, however the Data Controller will not be responsible for safe guarding Personal Data should the User access any external site.


Additional information about Data collection and processing


Legal action


The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.

The User is aware of the fact that the Data Controller may be required to reveal Personal Data upon request of public authorities.


Additional information about User's Personal Data


In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.


System Logs and Maintenance


For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).


Information not contained in this policy


More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time.


The rights of Users


Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.


To determine whether any of the third party services it uses honor the "Do Not Track" requests, please read their privacy policies.


Changes to this privacy policy


The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller erase the Personal Data. Unless stated otherwise, the current privacy policy applies to all Personal Data the Data Controller has about Users.


Information about this privacy policy


The Data Controller is responsible for this privacy policy.



Definitions and legal references


Personal Data (or Data)


Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.


Usage Data


Information collected automatically from this Application (or third party services employed in this Application ).




The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.


Data Subject


The legal or natural person to whom the Personal Data refers to.


Data Processor (or Data Supervisor)


The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.


Data Controller (or Owner)


The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.


This Application


The hardware or software tool by which the Personal Data of the User is collected.




Small piece of data stored in the User's device.



Legal information


This privacy policy relates solely to this Application.